Privacy Policy

This privacy policy explains how Open Airway Training collects, uses and protects personal information when you contact us or use this website.

Last updated: May 2026

Who is responsible for your information

Open Airway Training is responsible for the personal information collected through this website. If you have questions about how your information is used, you can contact us using the details provided on this website.

Information we collect

We may collect personal information when you contact us by contact form, phone or email. This may include your name, email address, phone number, business name, business address, workplace details and the message or enquiry you send to us.

How we use your information

We use personal information to respond to enquiries, discuss workplace health and safety training or business support requirements, provide consultancy and risk assessment services, arrange bookings, maintain business records and communicate with you about requested services.

Lawful basis for processing

We process personal information because it is necessary to respond to enquiries and provide requested services, and because we have a legitimate interest in operating and improving our business and website.

Cookies and website technologies

This website may use essential website technologies and limited cookies required for security, website functionality and spam prevention. We do not intentionally use advertising or marketing tracking cookies.

Google reCAPTCHA

This website uses Google reCAPTCHA to help protect forms and reduce spam or automated abuse. reCAPTCHA may collect technical information such as IP address, browser details, device information and user interaction data. This processing is subject to Google's own privacy policies and terms.

Sharing information

We do not sell personal information. Information may be shared with trusted third-party providers where reasonably necessary to operate this website, manage communications, provide security protection, process enquiries or deliver requested services.

How information is stored

We take reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, disclosure or loss. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

How long we keep information

We keep personal information only for as long as reasonably necessary to manage enquiries, provide services, maintain business records and meet legal, insurance, accounting or regulatory obligations.

Your rights

You may request access to personal information we hold about you. You may also request correction, deletion or restriction of information in certain circumstances, or object to certain uses of your information.

Complaints

If you are unhappy with how your information has been handled, you have the right to complain to the Information Commissioner's Office (ICO).

Changes to this policy

This privacy policy may be updated from time to time to reflect changes to the website, services or legal requirements. The latest version will always appear on this page.

Contact

If you have questions about this privacy policy or how personal information is handled, please contact Open Airway Training using the contact details provided on this website.